Frequently Asked Questions (FAQ)


1. Why should I study with Enhance Education?
To help improve your standard of English – to be more confident and accurate in your English language skills. All our teachers are native speakers of English and university graduates with formal teaching qualifications. Our professionally qualified and experienced teachers will ensure students receive the most dynamic up-to-date techniques focusing on the key skills of reading, writing, speaking and listening.
What courses do you provide?
We have classes for the following groups:
  • Pre-School children aged 4 – 6 years
  • Primary School students in Standards 1 - 6
  • Secondary School students in Forms 1 - 6
  • Young Adults aged 16 – 20 years
  • General English for Adults
  • Conversation Courses for Adults
  • Specialist Writing Courses
  • Business English
  • Exam Preparation – eg for IELTS, IGCSE


Are your classes and lessons the same at all centres?

Yes, we only employ qualified native English speakers. This is the case at all centres, and we generally follow the same course outline except where individual teachers take specialised courses.

4. What is a Placement Test?

The placement test is to identify a student’s English proficiency level so that we can place them in an appropriate class. The test takes about 40 minutes, 30 minutes for the written test and 10 minutes for the speaking test. The placemenet test is 'FREE' and the test result is valid for 6 months.
5. How long do your courses last?

Courses for Primary Standards 1–6 and Secondary Forms 1- 6 are 20 hours over a period of 10 weeks. Adult courses are 15 - 40 hours over a period of 10 weeks. Other courses vary in length so please enquire at Customer Services for more information.
6. How often are the classes?

Courses for Standard 1 – 6 and Forms 1- 6 are 2 hours once a week at weekends, whilst adult classes are 2 hours twice a week on weekdays or 1.5 hours once a week on weekdays.
Specialist courses can vary- enquire at Customer Services for more information.
7. How much do the courses cost?

Please ask Customer Services for details.
8. How large are the classes?
  • The maximum number of students in the pre-school classes is 12 or 16 dependent on age.
  • All our other classes vary between 12 and 20 students. The maximum is always 20 per class.
9. How do I register or re-register for a class?

If you are a new student please see below. If you are an existing student and wish to re-register then you can do so at any time, but we advise you to re-register early to ensure you get a place on our popular courses.
10. Do I get a certificate?

Pre-school, young learners and young adult students receive year-end achievement or participation certificates according to the number of classes attended. 
11. Who are your teachers?

Our teachers are native English speakers from the UK, the USA, Ireland, Australia, Canada, New Zealand etc. All are university graduates, are professionally qualified as language teachers, and have experience in teaching English Read more...
12. Do I need to buy a course book?

Students are required to pay a one-off materials fee. Upon payment of this fee students will receive their course books to use and to keep. In most courses supplementary materials will also be given by your teacher: these too are free and to keep.
13. When can I start?

Our courses are split into four terms and students are encouraged to join at the start of the year, however students can join at any time depending on space availability in the desired class. Ask a Customer Service Representatives at a centre near you for assistance.

Holiday classes are held at certain times of the year; details can be found at our centres, on Facebook and website when they become available. Please refer to our 'Courses' tab on this website for more details.

14. What will I do in class?

Our teachers use the communicative approach to language teaching and learning. This uses pair and group work, team work, language games, quizzes and competitions, and promotes 'learning through doing'. Homework tasks are regularly set to support classroom learning. Classes consist of speaking, listening, reading and writing activities to help students’ practical communication skills. There are opportunities to strengthen understanding of grammar and extend students’ range of vocabulary.
15. How are you different from other language schools?

Enhance is the newest high-quality English Language Centre in Malaysia with a highly creative learning environment and well-resourced facilities. Our qualified, native speaker of English teachers employ the most modern teaching methods with small class sizes ensuring student’s gain regular opportunities to use the English language whilst focusing on the core skills of reading, writing, speaking and listening. Group work and paired activities ensure our lessons are dynamic, student-centred and fun.

How do I sign up for a course?

There are 5 simple steps to register for a course, click here to view the diagram.


Are you HRDF registered?

Yes, Enhance Education Sdn. Bhd. is a registered HRDF training provider under the SBL scheme. Please confirm with HRDF your entitlement to claim for the course