OUR COMMITMENTS
At Enhance Education, our principles are unwavering and we are committed to...
MISSION & VALUES
Our mission as educators is to enable students of all ages, ability levels and backgrounds to enjoy learning how to communicate effectively and successfully in English.
working together as a team to help each other
treating everyone with respect, and as equals
understanding our students' needs and treating them as individuals
constantly seeking to improve to be the best teachers we can be
communicating openly with students and parents
delivering fun, engaging & communicative lessons
providing a safe and nurturing learning environment
providing exceptional
service at all of
our centres
CUSTOMER CHARTER
As we strive to fulfill our mission, our Customer Charter sets out the service that we promise to give all our customers, based on three key principles: transparency, equity and respect.
Transparency
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We will be as open as possible with all our customers
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We will publish clear terms and conditions for the purchase of all courses
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We will listen to our customers through planned meetings and on request
Equity
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All our customers are equally valuable and will receive equal service.
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We strive to implement easy access for all customers.
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All our centres will provide the same high quality of service.
Respect
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We will treat all our customers and students with courtesy, consideration and respect at all times
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We will never physically punish or humiliate our students under any circumstances
Meet Your Child's Teacher
We hold annual parent-teacher conferences at the end of each academic year but if you would like to know more about how your child is progressing, we welcome you to make an appointment with your child's teacher at any time throughout the year.