OUR COMMITMENTS
At Enhance Education, our principles are unwavering and we are committed to...
working together as a team to help each other
treating everyone with respect, and as equals
understanding our students' needs and treating them as individuals
constantly seeking to improve to be the best teachers we can be
communicating openly with students and parents
delivering fun, engaging & communicative lessons
providing a safe and nurturing learning environment
providing exceptional
service at all of
our centres
CUSTOMER CHARTER
As we strive to fulfill our mission, our Customer Charter sets out the service that we promise to give all our customers, based on three key principles: transparency, equity and respect.
Transparency
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We will be as open as possible with all our customers
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We will publish clear terms and conditions for the purchase of all courses
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We will listen to our customers through planned meetings and on request
Equity
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All our customers are equally valuable and will receive equal service.
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We strive to implement easy access for all customers.
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All our centres will provide the same high quality of service.
Respect
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We will treat all our customers and students with courtesy, consideration and respect at all times
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We will never physically punish or humiliate our students under any circumstances
